What are the rates?
Its an hourly rate of £45 per hour and £45 is the minimum charges applies. there is no call out fee
When the wok is complete to your satisfaction, we accept payment by card bank transfer cash, sorry we don’t accept cheques, once payment is received you will receipt in return
Our No Fix No Fee policy
In the unlikely event that one of our technicians can not repair your desktop or laptop you will not be charged a fee no matter what… If we offer a solution and you do not take the offer up you will be charged.
In some cases we can solve your problem through remote support, we offer a free diagnosed service this will tell us if it can be repaired remotely, if we can repair remotely you will given an estimated time and a link to our payment portal once payment is received work will be begin..
more about remote support can be found here
Business Rates are £45.00 per hour. For businesses, outside of our normally covered area, we may add a travel expense charge for business mileage at 45p per mile. We can support businesses in or around Staffordshire.
Full day bookings are available for service, repair, training or consultancy at a rate of £300.00 per day.
Please feel free to call us or contact us through the web site if you are unsure about any of current prices.
WrightPC Services’ rates are very competitive and you can have peace of mind that we are fully insured for any damage caused by our technicians whilst carrying out any work, however unlikely it is to occur.
We are keen to provide total customer satisfaction and we will always rectify any work that hasn’t been carried out to your complete 100% satisfaction. We want to be considered for your future business and are grateful for any recommendations.
Our rates, as detailed in the table below, are a guide and are therefore subject to change. However, we will make every effort to ensure that they are kept up to date. Please call us or contact us through the web site to confirm our current prices.
(including pick up and return or fix on site)
(Stoke on Trent and the surrounding areas)
|PC/laptop computer health check||£30.00|
|Support task (any) up to 1 hour||£45.00|
(memory not included)
(low infection on a fast PC)
(high infection on a slow PC)
|For some virus infections we may be required to carry out a full Windows operating system installation in order to guarantee that your system is virus free.|
|Hard drive replacement
(with basic windows installation, no data to recover and no computer to set back up)
(includes 500gb SSD new hard drive)
|Hard drive replacement
(with full Windows installation, all updates, backup, restore any data, install essential software – free anti virus, free office, etc.)
(includes 500gb new hard drive – add £25.00 for set up of broadband, printer, anti virus, email)
|Hard drive Upgrade (clone)
(this will take an exact copy of current Windows system installation, including your files and any installed software)
(this service does not include a new hard drive – please ask for a price for the hardware. Price will vary dependant on the size and type required for the upgrade)
|Basic Windows installation
(no data to backup or recover. Windows & drivers only)
(does not include setting up printers, broadband, emails etc.)
|Full Windows installation
(backup and restore user data, latest windows updates, free anti virus, latest drivers, office)
(add £25.00 for set up of broadband, printer, anti virus, email)
|Data Recovery (File Recovery)||£40.00
(Logical damage – typically ranges from £40 to £190 depending on the size and complexity of the case)
|Laptop DC jack repair||£60.00 – £75.00
(includes parts – repairs must be carried out off site, but we can pick up for free)
|Laptop keyboard replacement||£35.00 + keyboard
(from £15 depending on keyboard model)
|1 hour on site
(broadband configurations, printers, wireless etc)
|2 hours on Site
(unlikely unless there are numerous computers)
|Basic tuition – per hour
(basic computer usage, such as eBay, safe browsing, office applications, Windows 8 etc.)