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On all new systems

My PC turns on but no picture displayed?

Published by WrightPC.co.uk | Last updated: May 2025

It’s a common (and frustrating) tech issue: your PC powers on—lights on, fans spinning—but your monitor stays blank. Before assuming the worst, here’s a concise guide to diagnosing and resolving the problem.


🔌 1. Check Monitor & Cable Connections

  • Confirm the monitor is plugged in and powered on.
  • Ensure the video cable (HDMI, DisplayPort, VGA) is securely connected to both monitor and PC.
  • Try another cable or monitor to rule out faulty hardware.

🔌 2. Verify the Right Output Source

  • If you have a graphics card, connect your monitor to it—not the motherboard.
  • Switch monitor input modes (HDMI 1, HDMI 2, etc.).

🔄 3. Restart Graphics Drivers

For Windows 10/11:

  • Press Win + Ctrl + Shift + B to reset graphics drivers.

⚡ 4. Perform a Hard Reset

  • Power off your PC and unplug it.
  • Hold the power button for 15 seconds.
  • Reconnect and power on.

📂 5. Reseat RAM*

  • Turn off and unplug your PC.
  • Open the case, remove and reinsert RAM sticks.
  • Try booting with one stick at a time if needed.

🚧 6. Reset BIOS/UEFI*

  • Remove the CMOS battery for 5 minutes or use the reset jumper on your motherboard.
  • This resets settings that may be blocking boot.

*These steps involve opening your PC. If you’re unsure, consider contacting us to avoid risk of damage.


💪 7. Consider Driver/Crash Issues

If your screen stays black but the system is crashing in the background, you might see a Blue Screen of Death (BSOD) like the one below:

Example of a BSOD error: DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS

This indicates a driver failure. Boot into Safe Mode and uninstall/reinstall your graphics driver.

See our Support Page to book a diagnostic if you suspect a deeper software or hardware issue.


🎉 Fixed It?

If these steps helped, great! If not, WrightPC offers same-day diagnostics at our Stoke-on-Trent workshop. We’ll pinpoint the problem quickly—whether it’s a dead GPU, faulty RAM, or software corruption.

✉️ Contact Us:

Let’s keep tech simple, safe, and working for everyone at home.

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